Returns & Exchanges

At MaximoMoto SL, we want you to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange items within 30 days of delivery provided they are in original, unused condition.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Place the items in their original packaging with all tags attached and include a copy of your invoice or the RMA form inside the box.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.

4

Inspection and Refund

Once our warehouse team verifies the condition of the returned goods, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing